Does the price of training include shipping costs?
| The price indicated in the form of each training action includes all applicable taxes and, where appropriate, the shipping costs for teaching materials. However, for shipments outside the mainland territory, additional fees could apply and should be consulted in advance. |
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I have finished my training, but I have outstanding payments and I have not received the title. Is it because I haven't made all the payments?
Among the requirements for exceeding its training action, it is having paid in full the cost of its training. Therefore, in order to process its degree, you must pay the outstanding quotas either by advancing them or by leaving them scheduled as you ...
How can I pay for my training action?
You can formalize payment by selecting the payment method in the purchase process on the Website or through My Learning Experience. You will need to complete the mandatory fields in the form, select the payment method and, in case of fractionation, ...
I was unable to make one of the training payments. How can I make it?
You can contact us through the help center by clicking on "Invoice and Payments" or you can contact us by phone to make it.
What is the refund process in case of withdrawal?
If you exercise your right of withdrawal within 14 calendar days (depending on the form of training), you will have to return the materials in perfect condition. Once the withdrawal and materials have been received, the refund will be made within a ...
Can I advance or change my outstanding quotas?
Yes. To advance or modify outstanding quotas, you must contact your Student Career Advisor through the Help Center (paragraph "Invoices and Payments"), selecting the corresponding training to manage the change in payment terms.